SIMS and Technology
Stop Press for ICT Service Desk
SIMS Service Desk Telephone Number (updated 11 June 2019)
I am delighted to advise you that our 0800 number is back online, however the option for the SIMS Service Desk has changed as below:
Please dial 0800 073 4444 option 6.
If you have been using our direct dial numbers starting 01306, can I please ask you to return to use our 0800 number, (a) it is free to use and (b) the 01306 number may go to voicemail.
Thank you for your patience and understanding during our transition period. We know it hasn't been easy for you.
Fileset 1203 (Updated 9/5/19)
Please be aware that the very latest Fileset is available to download here: Fileset 1203
SIMS Service Desk Office Move (Updated 9/5/19)
Please be aware the 0800 number is still being transfered to Dorking and you will not be able to get through to us on this number.
Please see the Service Desk's direct dial number below. If you can't get through, please leave a voice message or email your query to firstname.lastname@example.org
Please be aware that this situation is out of our control and everything is being done to resolve this issue. We appreciate your patience.
A range of technical support, data services and curriculum consultancy to provide a whole –school solution and transform teaching and learning.
Services include training and SIMS service desk and can be provided through the purchase of the relevant Service Level Agreement (SLA) or simply purchased on an ad hoc basis. Management ICT training and consultancy is delivered through bespoke on-site visits, tailored to a school’s individual requirements